Delivery Timescales
We deliver within 4–7 days of your order. During busier periods (January sales and the run-up to Christmas) it can take a little longer — if that happens, we'll email you with an updated date as soon as we know.
Once your sofa is ready to leave us, our delivery partner will contact you directly to book a day that works for you, with a 3-hour delivery window on the day itself.
What to Expect on Delivery Day
Our two-person delivery team will call ahead when they're on their way. On arrival, they will:
- Check your sofa fits through your doorways, hallways and stairs before bringing it inside
- Assemble any modular sections in your chosen room
- Remove all delivery packaging for recycling
- Ask you to inspect the sofa before they leave
Please measure your doorways, staircases and lift access in advance — if you're at all unsure whether your sofa will fit, get in touch before ordering and we'll talk it through with you.
Room of Choice & Packaging Removal
Our delivery team brings your sofa to the room of your choice and removes all the packaging. We don't just leave your sofa at the door.
Delivery Charges
Delivery is free across the UK. There is nothing to add at checkout and nothing to pay on the day, wherever you live.
Tracking Your Order
You'll receive an email confirmation as soon as your order is placed, an update when it enters production, and a final email with tracking details once it's ready to leave our workshop. If you need an update in the meantime, contact us with your order number.